Home Pro Starter Kit | DreamPod

• 1 “Floatease” Halo **Colors may vary**
• 1 Hydrometer for testing the specific gravity of your Dreampod
• 1 double pack of Scumbugs Taylor test kit for Hydrogen Peroxide (only test proven to be accurate in float solution)
• Taylor test kit for pH levels, total alkalinity
• Set of pH up and pH down

Order now! Current Lead Time: 5 to 8 business days

Shipping Information:

Our website provides accurate shipping costs for the continental United States. Penguin Chillers also ships directly to Alaska, Puerto Rico, and Canada for an additional charge (Contact us for accurate quotes). If you are outside of these areas, you will need to hire a freight forwarding company to handle your shipment. 

Returns:
For returns, they must be requested within 21 days of original shipment. All returns must be
pre-approved prior to shipping your item back to us. All returned items must be in their original
condition, with original packaging. A 20% stocking fee applies to all approved returns. When
returning a product for a refund, the customer is responsible for paying the return shipping.
(Unless the wholesaler decides to absorb this cost). Original shipping costs are non-refundable.
There are no refunds available on custom ordered products or chillers.

Refunds:
Once returned, if upon receiving and inspecting a returned product, it is found to not be in its
original condition, the return is subject to rejection. If the refund is approved, the refund will be
processed and a check will be sent to the wholesaler. It is the responsibility of the wholesaler to
refund the customer. All refunds may take up to 14 days to process the paperwork and issue your
refund.

Cancelation Policy:
Please note any orders canceled within their lead time, prior to shipping, will be subject to a 3%
cancellation fee.

Fire Cold Plunge provide a 1-year warranty

Exclusions and Limitations 

This limited warranty only applies to the product manufactured by or for Dream Water Ltd. that can be identified by its designation, the “Dreampod Floatation Pod Series”. The limited Warranty does not apply to any (a) Dream Water products and services other than the Product, (b) non-Dreampod hardware product, or (c) software, even if packaged or sold with the Product or embedded in the product. Dream Water Ltd. does not warrant that the operation of the Product will be uninterrupted or error-free. Dream Water Ltd. is not responsible for damage arising from failure to follow instructions relating to the Product’s use. The warranty does not apply to a Product or part of the Product that has been altered or modified (e.g. to alter functionality or capability) by anyone who is not a representative of Dream Water Ltd. , or if the Product has components installed that is not approved by Dream Water Ltd. In addition, this Limited Warranty does not apply: (a) to damage caused by use with non – Dream Water Ltd. approved products; (b) to damage caused by accident, abuse, misuse, flood, fire, earthquake or other external causes; (c) to damage caused by operating the Product outside permitted or intended uses described by Dream Water Ltd.; or (d) to damage caused by service (including upgrades) performed by anyone who is not a representative of Dream Water Ltd.. This Limited Warranty does not cover the cost of returning the Product to Dream Water Ltd. This is your responsibility. 

Warranty coverage: 

Dream Water Ltd. warrants the Dreampod Floatation Pod (V2, Vmax, Cabin, Open Pool, Sport, Home Pro) against defects in materials and workmanship under the normal use for a period of THREE (3) YEARS for all fiberglass material construction and ONE (1) YEAR for all electronic and mechanical components (Pump, chiller unit, filtration system, computer systems) from the date of retail purchase by the original end-user purchaser (Warranty Period). If a hardware defect arises and a valid claim is received within the Warranty Period, Dream Water Ltd. will either (a) repair the hardware defect at no charge using new or refurbished replacements, or (b) exchange the product with a product that is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product, at the manufacturer’s discretion. In event of a defect, to the extent permitted by law, these are your sole and exclusive remedies. A replacement part assumes the remaining warranty of the original Product or ninety (90) days from the date of replacement or repair, whichever is longer. 

Ice Bath Series 

Exclusions and Limitations 

This limited warranty only applies to the product manufactured by or for Dream Water Ltd. that can be identified by its designation, the “Dreampod Ice Bath Series”. The limited Warranty does not apply to any (a) Dream Water products and services other than the Product, (b) non-Dreampod hardware product, or (c) software, even if packaged or sold with the Product or embedded in the product. Dream Water Ltd. does not warrant that the operation of the Product will be uninterrupted or error-free. Dream Water Ltd. is not responsible for damage arising from failure to follow instructions relating to the Product’s use. The warranty does not apply to a Product or part of the Product that has been altered or modified (e.g. to alter functionality or capability) by anyone who is not a representative of Dream Water Ltd. , or if the Product has components installed that is not approved by Dream Water Ltd. In addition, this Limited Warranty does not apply: (a) to damage caused by use with non – Dream Water Ltd. approved products; (b) to damage caused by accident, abuse, misuse, flood, fire, earthquake or other external causes; (c) to damage caused by operating the Product outside permitted or intended uses described by Dream Water Ltd.; or (d) to damage caused by service (including upgrades) performed by anyone who is not a representative of Dream Water Ltd.. This Limited Warranty does not cover the cost of returning the Product to Dream Water Ltd. This is your responsibility. 

Warranty coverage: 

Dream Water Ltd. warrants the Dreampod Ice Bath and Ice Barrel against defects in materials and workmanship under the normal use for a period of ONE (1) YEAR for all fiberglass material construction and ONE (1) YEAR for all electronic and mechanical components (Pump, chiller unit, filtration system, computer systems) from the date of retail purchase by the original end-user purchaser (Warranty Period). If a hardware defect arises and a valid claim is received within the Warranty Period, Dream Water Ltd. will either (a) repair the hardware defect at no charge using new or refurbished replacements, or (b) exchange the product with a product that is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product, at the manufacturer’s discretion. 

Dream Water Ltd. warrants the Dreampod Ice Bath Flex against defects in materials and workmanship under the normal use for a period of ONE (1) YEAR for all electronic and mechanical components (Pump, chiller unit, filtration system, computer systems) from the date of retail purchase by the original end-user purchaser (Warranty Period). If a hardware defect arises and a valid claim is received within the Warranty Period, Dream Water Ltd. will either (a) repair the hardware defect at no charge using new or refurbished replacements, or (b) exchange the product with a product that is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product, at the manufacturer’s discretion. In event of a defect, to the extent permitted by law, these are your sole and exclusive remedies. A replacement part assumes the remaining warranty of the original Product or ninety (90) days from the date of replacement or repair, whichever is longer.