Outdoor Wooden Ice Bath Cold Plunge Tub | Aleko

• 1 Ice Bath Tub
• 1 Insulated Cover
• 1 Set of Red Cedar Stairs

• Chiller hook-up included (chiller not included)
• Easy water drainage with internal outlet
• PU leather cover with foam filling
• WPC plate exterior with stainless steel strips
• Designed for one person
• 118-gallon water capacity
• 33.5 inches in height, 31.5 inches in diameter
• 304 stainless steel interior
• Ships fully assembled

LTL Free Curbside Delivery (7-20 Days)

Shipping Policy 

Free Shipping!

Free ground shipping to anywhere in the Continental US for any amount. (Note: Due to the size and weight of our products, a Residential or Business address is required. We do not ship to PO Boxes.)

Occasionally shipping charges exist for your order when shipped to rural areas. If this is the case, the cost will be calculated and displayed at checkout based on your delivery address.

Overnight delivery is only available for orders with delivery addresses within the continental United States. To qualify for same-day shipping, all orders must be placed before 12 PM (Pacific Time). All orders placed after 12 PM will ship out the following business day (unless overnight weekend was used). Sometimes expedited shipping options may have additional shipping costs incur. If this is the case, we will contact you to directly with the updated shipping quote for you approval or rejection.

Shipping

Most orders are processed within 12-24 hours. Orders can be shipped from Monday to Friday! Orders are not shipped on holidays or weekends. Some shipping and delivery delays can occasionally occur. Typical packages arrive in 3-5 business days.

Products from our web site are shipped from either our Washington or Florida warehouse.

When additional shipping charges occur, the customer may be responsible for these charges. A representative will reach out to you with the additional cost. If unable to pay, the order may be canceled

Once a tracking number is provided, the item is considered shipped even if it has not yet left our warehouse, and the order can no longer be cancelled.Our packages are put on pallets and given to our shipping partners in bulk, which would require us to disassemble the pallet and try to locate your individual package among hundreds. Cancelling a single order from a pallet would extensively impact our shipping workflow and would unfairly delay the shipments of other customersIf you wish to cancel an order after it has shipped, you may refuse the package and request the courier to return to sender by contacting them with your tracking number once it gets scanned in by their drivers or sorting depot.

COVID-19 LTL Shipping Updates:

In order to reduce the risk of potential exposure to COVID-19 for both customer and driver, some the Freight terminals are required to ask customers to fill out the "No Signature Required" document. The driver will not be able to secure a signature at the time of the delivery. Only Curbside Delivery will be available at this time.

ALEKO is also not responsible for any "Rapid Return", storage or re-delivery fee in case customers can't accept the freight due to a nonessential business closure, age, or other quarantine restrictions that may be applied to the delivery address.

Due to these facts, ALEKO requires customer to report any damage or shortages to the carrier within 24 hours by phone and/or via email providing carrier with pictures. Once the report is made, customer needs to forward this conversation to ltlshipping@alekoproducts.com. Otherwise, ALEKO will not be able to assist customer with damage or lost items in transit.

LTL Shipping - Less Than Truckload Freight Shipping Services

For large and oversized products, we use LTL shipping. After your product ships from our warehouse, you will receive an email containing tracking information and details about the freight carrier assigned to your order.

Shortly following the shipment, you will be contacted by the carrier to set up a delivery date. CUSTOMERS MUST BE PRESENT FOR THE DELIVERY OR FEES FROM THE FREIGHT COMPANY WILL INCUR. Please download and read carefully the Freight Receiving Instructions before the arrival of your package.

Transit times vary depending on your delivery area.

LTL Shipping Options Are As Follows:

Curbside Delivery - FREE by default for US continental areas.

Curbside delivery is our standard delivery method and is free for all freight orders. Important: The customer must be available to receive the delivery or fees will incur. Driver will offload the freight to the curb at the end of your driveway. Drivers do not bring freight into house, garage, backyard, etc. Due to this being a curbside delivery, the customer is responsible for moving the product after the initial unloading. It is also the customer’s responsibility to inspect the product to check for damages and missing parts. If the customer does not reject the delivery after assessing the product, the customer is then responsible for noting any damage or missing parts on the shipping bill. Curbside delivery does not include any additional services such as setting the product in place, unpacking, plugging in, installation or debris removal. For an additional cost, customers may request a second person to assist with unloading.

LTL/Freight Ship Time

LTL Shipping generally takes 7 - 20 Business Days

LTL Product Issue Instructions

Crate/Box Good Condition, Product Damaged

1. At delivery if the crate is in good condition and there are no damage to the crate, please sign the Delivery Receipt for “no damages”.

2. Within 3 days please open the crate and inspect the product. If you find damages to the product even though the crate was NOT damaged you MUST report these damages (with photographic proof) to ALEKO LTL representative. Failure to report damages within 3 days will disqualify you from product and/or parts replacements. These timeframes are mandated by 3rd party carriers and ALEKO CANNOT override those timeframes or override such policy.

Crate/Box Damaged

1. If the crate/box is damaged at delivery, you have the option to refuse shipment.

2. If shipment is refused, please call ALEKO and our representatives will be able to assist you with a refund or replacement.

3. If you accept shipment with damages, please notate DAMAGE on the Delivery Receipt for ALEKO to further assist.

4. Open crate/box up if product is not damaged no further steps are needed. If any damages to product inside, please report to ALEKO up to 3 business days from the time of delivery.

Missing/Shortage

1. At time of delivery if there are any missing boxes, please notate SHORTAGE on the Delivery Receipt.

2. Shortage needs to be reported to ALEKO within 3 business days from delivery so we may start the claim for the missing items.

3. For any of above listed situations please contact within 3 business days from delivery. You may email us at Orders@plungestore.com or give us a call 888 214-7636 or text.

4. If no report is made within the presented time frame, ALEKO will not be able to assist customer with damage or lost items in transit.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24-72 hours. By shopping with us you agree to our Terms and Conditions and Privacy Policies.

ALEKO offers a 1-year limited warranty on the Outdoor Wooden Ice Bath Tub. This warranty covers any defects in material or workmanship under normal use during the warranty period. ALEKO will either repair or replace products or parts of a product that proves defective due to improper material or workmanship.

Returns

30-Days Guarantee

Contact Customer Service

Package Your Item For Return

Label Your Package

Secure Your Package

Receive Your Refund

How Do I Cancel A Order?

We understand that on occasion, orders will need to be cancelled and our customer service team is happy to assist.

To cancel and order call us at 888-214-7636 or Email: Orders@plungestore.com with an order number and cancellation request.

Cancellation must happen before the item is shipped. Orders are usually shipped within 12-48 hours.

Cancellation Policy

All orders are automatically processed on our secure merchant processor and sent for shipment as soon as they are placed. During this process we incur irreversible fees. Therefore, while we understand that orders might need to be changed sometimes, we are unable to do it free of charge after a certain point. We strictly adhere to the following cancellation policy:

If you cancel your order before it has been picked and shipped, cancellation is free. (Applies for all order including LTL)

If you cancel your order after it has been picked and shipped, please follow our Return Policies & Procedures. The cancellation will have to be treated as a return with all applicable fees. (Applies for all order including LTL)

Orders which are refused at delivery will be assessed of all applicable fees, including the return cost of shipping and a potential 15% restocking fee.

ALEKO products with manufacturer warranties are warranted by us against defects in materials and manufacturer workmanship for the designated period from the date of product arrival at the shipping address. Warranty coverage is provided if the recommended installation procedures have been followed. After the first year warranty has expired, ALEKO.com will not provide any additional warranty. Contact us for more details.

In the case of a product failure due to defective material or manufacturer workmanship within the allotted warranty from the date of receiving the item, the product will be replaced (at our option) at no charge to the customer. ALEKO does not cover any weather damages to your products including: Rain, Sun, Snow, Storms, Tornados, Thunder, and Strong Wind.

Verification of the warranty period requires copies of receipts or other proof of purchase.

According to our policy we can only honor warranties with the original buyer of a the product. If a product has been sold and has changed ownership, we are unable to extend the warranty to the new owner.

For warranty services please contact our customer service department via email at Info@plungestore.com We will be glad to help you.

To provide you with proper assistance please follow these simple steps:

First

Determine the warranty period. Check the date of the product delivery.

Second

Contact us and ask for a diagnosis and a recommendation. Pictures of the product and box the product was shipped in are necessary for us to assist you.

Third

Our technicians will work with you to either replace or repair your product.